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Privacy

Policy

General

 

Earthen de Luna takes your right to privacy seriously and wants you to feel comfortable using our website. Accordingly, we have developed this policy for you to understand how we collect, use, communicate, disclose, and make use of personal information.

Confidentiality

It is agreed that employees of Earthen de Luna shall not at any time either during the continuance of the work outlined or thereafter, except in the course of their duties, divulge any of the confidential affairs of The Client or any of its clients or associated companies to anyone whatsoever without the previous consent in writing of The Client.

 

Collection of Information

We may collect basic user profile information from all of our clients/visitors. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

Use of Information

Data may be used to customize and improve your user experience on our website. Efforts will be made to prevent your data being made available to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates the site editor’s policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and/or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy.

Cookies

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our customers. 

Editing or deleting your account information

You are provided with the ability to edit the information stored for your user account information during registration or by visiting your user account. You can request that your user account be deleted; to do so, please contact us at hello@earthendeluna.com.au

How does the Site keep Personally Identifiable Information Secure?

All Earthen de Luna employees are familiar with our Confidentiality Policy and practices. The Personally Identifiable Information of our customers is only accessible for delivery of ordered goods. Sensitive information, such as credit card numbers, is protected by the highest standard of external encryption protocols such as Stripe and PayPal, this information is not passed on to us from those third-party payment sites. Whilst we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to customers for any such occurrences.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Possible third-party links on our site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Liability and Litigation

It is agreed that Earthen de Luna indemnify and hold The Client harmless from and against all claims for injury or death to persons or damage to property (including cost of litigation and legal fees) caused by, arising from or incidental to the services to be performed during the performance of the work outlined, except any such claims which are caused by the negligence of The Client or its employees, and it is agreed that we shall notify The Client in writing of full details of any such claim.

Under no circumstances shall Earthen de Luna, owners, employees or affiliates be liable to The Client for an indirect, direct or consequential loss suffered by The Client for claims arising out of the misuse or otherwise of our products and services. Any liability is strictly limited to the direct losses associated with remedial costs of the supplies only, not to include claims for delays, out of sequence working, nonproductive overtime, award of costs, etc. Liability to any third party for any reason is specifically excluded unless separately agreed in writing.

Force Majeure

Earthen de Luna shall not be liable for any failure or delay in supply or delivery of products/services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Earthen de Luna including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism

Amendments to this Policy

Earthen de Luna reserves the right, at our sole discretion, to update, change or replace any part of this Privacy Policy by posting updates and changes to our website. It is The Clients responsibility to check our website periodically for changes. The Client’s continued use of or access to our website for the Terms of constitutes acceptance of those changes.

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